Payment Policies
At Andromeda Law, we are committed to providing transparent and straightforward payment policies to ensure clarity and mutual understanding. This page outlines our payment terms, accepted payment methods, and related policies for all clients.
Payment Terms
Flat-Fee Services
- Upfront Payment: For services billed at a flat fee, full payment is required upfront before we begin work.
- Services Covered: Flat-fee services typically include contract reviews, contract drafting, and certain Small Claims Court matters.
Hourly Billing
- Initial Retainer Deposit: For services billed at our general hourly rate of $300 per hour, an initial retainer deposit is required.
- Retainer Replenishment: Clients are expected to maintain the retainer balance by replenishing it when notified. This ensures continuous representation without interruptions.
- Billing Statements: Detailed billing statements will be provided regularly, outlining the work performed and fees incurred.
Retainer Agreement
Before we commence any legal work billed on an hourly basis, you will be required to sign a retainer agreement. This agreement outlines:
- Scope of Services: A detailed description of the legal services we will provide.
- Payment Terms: Details on when payments are due and how they will be processed.
- Other Terms: Other terms, including any which are specific to your individual matter.
Accepted Payment Methods
We strive to make the payment process as convenient as possible by accepting a variety of payment methods:
- Credit Card: We accept all major credit cards for payments.
- Interac E-Transfer: Payments can be sent via Interac e-transfer to our secure email address.
- Cryptocurrency: We accept major cryptocurrencies as payment, including any accepted through Coinbase Commerce.
Additional Fees and Disbursements
- HST (Harmonized Sales Tax): All fees and disbursements are subject to HST at the applicable rate (currently 13% in Ontario).
- Disbursements: Out-of-pocket expenses such as court filing fees, process server fees, and other necessary expenses will be billed separately.
- Advance Approval: We will seek your approval before incurring any significant disbursements.
Late Payment Policies
- Timely Payments: Payment is expected as per the terms outlined in your retainer agreement or invoice.
- Late Payments: Outstanding balances may be subject to interest charges as permitted by law.
- Non-Payment: Failure to make timely payments may result in a pause or termination of services, in accordance with professional conduct rules.
Refund Policy
- Flat-Fee Services: If services are canceled before work has commenced, a refund may be issued, less any administrative fees. Once work has begun, flat fees are generally non-refundable.
- Unused Retainer Funds: Any unused retainer funds at the conclusion of our services will be returned to you promptly.
Questions or Concerns
We believe in open communication regarding all aspects of our services, including payment. If you have any questions or concerns about our payment policies, please do not hesitate to contact us.
